Please visit one of our stores if you are unsure what type of repair is needed for your shoes. Once you have determined the type of repair that suits your Birkenstock please fill in our repair form and send it to us along with your shoes or you can bring the repair form and your shoes to one of our store locations.
I have had amazing service and results from Lana Lang Shoes! I had my much loved Think! shoes sent to the Adelaide shop from Brisbane because they offered to re-sole them for me. They arranged for new soles and inner soles to be shipped over from Austria and they repaired my shoes to stunning perfection - they are like brand new again!! The communication during the process was much appreciated and the delivery time was exceptional given the lengthy process the staff went through to order supplies from the other side of the world. Amazing staff, service and results! I will be in touch again for my next pair of Think! shoes!!
Dan Garnett
Had a delightful Sunday shopping experience at the Gouger St store birthday sale. Nothing like a glass of Prosecco accompanied by fabulous service. These ladies have never steered me wrong in the 30 years I have beening buying my shoes at Lana Lang. Congratulations.
Joanne Bridge
I received wonderful customer service in store. The lady who served me was very knowledgeable in regards to my concerns & another staff member went above & beyond the call of duty for which I am extremely grateful. Thank you ladies, it has been a pleasure to deal with you!
